Business Letter - מכתב עיסקי
להלן תיאור מבנה המכתב העיסקי באנגלית

 
The Start הפתיחה
Dear Sir or Madam

To Whom It May Concern
אם אתה לא מכיר את הנמען
Dear Mr, Mrs, Miss or Ms אם אתה מכיר את הנמען והיחסים
הם רשמיים.
פניה לאישה שלא ידוע
מצבה המשפחתי Ms
Dear Sharon פניה לא פורמלית

 
The Reference אזכור למכתב
Regarding your advertisement in

With reference to our telephone conversation today

With reference to your advertisement in the Times

With reference to your letter of 15rd April

With reference to your phone call today
Thank you for your letter of March 5th

With reference to our telephone conversation...

 
The Reason for Writing הסיבה לכתיבה
I am writing to enquire about

I am writing to apologize for

I am writing to you to confirm our order

 
Requesting בקשה
would you please send me ...(requesting a catalogue, brochure, etc)

I would be grateful if you could include a brochure...

Could you please send me ...

Could you possibly ... ?

I would be grateful if you could include a brochure...

I would be grateful if you could

I would also like to know ...(requesting further information)

Could you tell me whether ...

 
Agreeing to Requests הסכמה
I would be delighted to

 
Giving Bad News חדשות לא טובות
I have noted with surprise that

Unfortunately

I am afraid that

 
Enclosing Documents צירוף מסמכים
I am enclosing

Please find enclosed

Enclosed you will find

 
Closing Remarks הערה לסיום
Thank you for your help

Thank you for your prompt help

Please contact us again if there are any problems

Please contact us again if we can help in any way

Please contact us again if you have any questions

 
Reference to Future Contact אזכור להתקשרות עתידית
I look forward to hearing from you soon

I look forward to meeting you next Monday

I look forward to seeing you next Monday

I look forward to meeting you at

 
The Finish הסיום
Yours faithfully אם אתה לא יודע את שם
Yours sincerely אם אתה יודע את השם
Best wishes
Best regards
אם הוא חבר שלך



מכתב עיסקי בשפה האנגלית לדוגמא:

Barak Wholesale Inc
34 Sokolov st Ramat Hasharon, 58765 Tel: 03-5495242


Sharon Tal
Sales Manager
Zooloo Portal l.t.d.
4 Zabutinsky st
Raanana 43100


Dear Mr Tal,

With reference to our telephone conversation today, I am writing to confirm your order for: 10,000 x Zooloo Shirts Ref. No 837

Please contact us again if we can help in any way.

Yours sincerely,

Nava Barak
Sales Department